Billing & Plans
Understand plan pricing, credits, invoices, renewals, payment methods, upgrades, cancellations, and refunds.
Billing & Plans articles
Browse the current guides in this category.
Annual versus monthly billing
Choose the billing cycle that fits how you want to pay.
Buying credit packs
Add extra AI credits without changing your plan.
Can I cancel?
Yes — cancel any time from your dashboard. 14-day money-back guarantee on paid plans. No lock-in contract.
Cancelling a service
Request cancellation from the client area and understand what happens next.
Invoices, auto-renewal, and refunds
Understand invoices, renewals, failed payments, and refund limitations.
Managing payment methods
Add, remove, or update saved payment methods for future invoices.
Upgrading or changing your plan
Move between website builder plans when your credit, email, or storage needs change.
What counts as a revision?
A revision pass is one round of changes you ask for after seeing the first version: copy edits, layout tweaks, image swaps, CTA wording, colour adjustments. Not redesigning from scratch.
What does Business include?
Business is $19.95/mo. Priority assisted first rebuild during launch (up to 12 priority pages, 2 revision passes), more email storage, plus everything in Pro.
What does Pro include?
Pro is $14.95/mo. Includes the assisted first rebuild during launch (up to 7 priority pages, 1 revision pass), hosting, SSL, daily backups, email hosting, publishing tools and occasional small help.
What does the assisted first rebuild include?
On Pro and Business, we build the first version of your modern rebuild for you during launch. No separate design fee. Bounded to the launch — not unlimited.
What happens if I don't update my site for months?
Nothing breaks. Your site stays live as long as your hosting plan is active. You can leave it alone for months and come back to edit. No usage-based fees, no penalties for not logging in.
What help is included with Pro and Business
Pro and Business plans include occasional small help once you're live — small fixes, image swaps, link repairs, publishing guidance and minor layout tweaks. Bigger work is quoted separately.