Billing & Plans

Cancelling a service

Request cancellation from the client area and understand what happens next.

On this page

How to request cancellation

  1. Log in to the client area.
  2. Open the relevant service.
  3. Choose the cancellation option.
  4. Confirm whether it should end immediately or at the end of the billing period if that option is available.

Before cancelling

Check any connected domain, email, DNS, and website publishing impact. Cancelling hosting can take the website and email offline.

Refunds

Refund eligibility depends on the refund policy, service type, timing, and registry or third-party costs. Domain registrations and many registry fees are generally non-refundable.

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