Knowledge Base
Clear, current guides for building, publishing, billing, domains, email, and account management on Xelora.
Browse by Category
Start with the area you are working on.
Getting Started
Start here if you are new to Xelora: account setup, templates, first builds, and the core product rules.
AI Website Builder
Build, rebuild, and customise your website with AI.
Publishing & Domains
Register domains, connect external domains, manage DNS, renewals, WHOIS privacy, and transfers.
Set up Pro and Business plan email, mail clients, forwarding, aliases, and common delivery checks.
Billing & Plans
Understand plan pricing, credits, invoices, renewals, payment methods, upgrades, cancellations, and refunds.
Account
Manage login details, profile information, account security, contacts, and project sharing.
Troubleshooting
Fix common build, rebuild, login, billing, email, publishing, and AI instruction issues.
SEO & Performance
Improve search visibility, page metadata, image weight, headings, and site speed basics.
Popular Articles
The guides customers open most often.
Your first 5 minutes on Xelora
The fastest path from a new account to your first website project.
AI Website BuilderUsing AI chat in the editor
Ask for page edits in plain English and keep requests specific.
AI Website BuilderAdding, renaming, and removing pages
Manage the pages in your website without duplicating work or publishing unwanted content.
AI Website BuilderBuilding contact forms with the Form Manager
Create contact forms, set fields, configure notifications, and review submissions from the editor.
Getting StartedFrequently asked questions
Direct answers to the most common Xelora website builder, billing, domain, email, and account questions.
Publishing & DomainsManaging DNS records
Understand the common DNS records used for websites, email, verification, and redirects.
Recently Updated
Freshly reviewed help content.
Starting from a template
Choose a professional starting point, then tailor the copy, pages, images, and branding in the editor.
Building contact forms with the Form Manager
Create contact forms, set fields, configure notifications, and review submissions from the editor.
Issues panel: finding and fixing broken things
Use the issues panel to spot common page problems before publishing.
Snapshots and version history
Use editor history and undo tools to recover from mistakes or review earlier versions.
Style editor and background controls
Adjust your site-wide visual direction without rebuilding from scratch.
Sharing a project with someone outside your account
Let someone review a website project without giving them your password.
Still need help?
Open a ticket and include the domain, project, invoice, or service number if you have one.