Category
Troubleshooting
Fix common build, rebuild, login, billing, email, publishing, and AI instruction issues.
Troubleshooting articles
Browse the current guides in this category.
Build failed or stuck
What to do if an AI build fails, queues for a long time, or stops progressing.
Can't log in to my account
Troubleshoot password, email, two-factor, and browser login problems.
Email not working
Fix common send, receive, login, and DNS issues for Pro and Business email.
Payment declined
Understand common payment failures and how to retry safely.
Rebuild blocked: why and what to do
Why a rebuild URL or page may be refused and how to continue safely.
Recovering lost work
Use save, history, and support quickly if work appears missing.
Site not loading after publish
Check DNS, SSL, publish status, and browser caching after going live.
The AI is not doing what I asked
Improve AI edit requests and know when to use manual editing instead.