Troubleshooting

Recovering lost work

Use save, history, and support quickly if work appears missing.

First checks

  • Confirm you are in the correct account and project.
  • Refresh the editor.
  • Check history or recent snapshots if available.
  • Look for unpublished changes versus the live site.

Act quickly

If important work appears missing, stop making more changes and open a support ticket with the project ID and approximate time the content was last visible.

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