Terms of Service

1. Acceptance of Terms

By accessing and using Xelora services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily access the services provided by Xelora for personal or commercial use. This is the grant of a license, not a transfer of title, and under this license you may not:

• Use the services for any illegal purpose or to solicit others to perform illegal activities
• Attempt to gain unauthorized access to other computer systems or networks
• Interfere with another user's use and enjoyment of the service
• Upload or distribute viruses, malware, or any malicious code
• Engage in excessive resource usage that impacts server performance

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. Xelora reserves the right to refuse service, terminate accounts, or remove content at our sole discretion.

4. AI Rebuild & Content Ownership

Our AI Rebuild feature allows you to submit a website URL for AI-powered rebuilding with modern code. By using this feature, you confirm that:

• You own the website or have explicit authorisation from the owner to rebuild it
• You hold the rights to all content, images, and media on the submitted site
• The AI generates entirely new code -- it does not copy or transfer source code from the original site
• You are solely responsible for ensuring that any content used does not infringe on third-party intellectual property rights

Xelora is not responsible for any copyright or intellectual property disputes arising from user-submitted content. We reserve the right to remove any site that violates these terms.

5. Payment Terms

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are responsible for payment of all such taxes. Invoices are issued in advance of service and are due immediately unless otherwise stated. Failure to pay may result in service suspension or termination.

6. Refund Policy

We offer a 14-day money-back guarantee on website builder plans. Domain registrations and SSL certificates are non-refundable. Refund requests must be submitted via support ticket.

7. Service Uptime

We guarantee 99.9% uptime as outlined in our Service Level Agreement (SLA). Planned maintenance windows are excluded from uptime calculations. Downtime must exceed 1 hour to qualify for SLA credits.

8. Data Backup

While we perform regular backups, you are responsible for maintaining your own backups. Xelora is not responsible for any data loss or corruption. We recommend maintaining local copies of all critical data.

9. Prohibited Content

The following types of content are strictly prohibited:

• Adult content, pornography, or sexually explicit material
• Pirated software, warez, or copyright-infringing content
• Phishing sites or fraudulent schemes
• Spam, mass mailing scripts, or email harvesting tools
• Content promoting violence, hatred, or discrimination

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will immediately cease.

11. Limitation of Liability

Xelora shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use the service. Our total liability shall not exceed the amount paid by you for the service during the three months prior to the claim.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any changes via email or through the client area. Continued use of the service after changes constitutes acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms, please contact us at legal@example.com.