Plan requirement
Email hosting is included on Pro and Business website builder plans. Starter does not include email hosting.
Forwarding versus mailbox
- Mailbox: stores mail and can be used to send and receive.
- Forwarder or alias: sends mail onward to another address and may not store a copy unless configured to do so.
Use clear public addresses
Common addresses include hello@, info@, support@, and accounts@. Route them to the person or mailbox that will actually monitor them.